
What You Need to Know
Payments and Fees
Counseling is a great way to improve your wellness and set you on the right path for your unique life. The cost of counseling should not be a stumbling block.
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Self Pay
We want to make counseling affordable and beneficial for all. With our sliding scale options for regular appointments, a client’s rate is determined by their financial situation. Rates for sessions can be lower with choosing Self-Pay. Self-Pay is a way to remit payment for therapy services without involving insurance companies. With self-pay, we do not bill your insurance directly. Should you want to use insurance, we will happily provide you with the necessary paperwork (called a superbill) to send to your insurance for reimbursement. Insurance reimbursement is not guaranteed, but can be helpful in covering the cost of therapy. Should you request a superbill, the insurance company will require a diagnosis. This diagnosis can become part of your permanent medical record. With Self-Pay, we do not have to provide a diagnosis for you, and if you meet criteria for a diagnosis, it remains confidential between you and the therapist.
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Some individuals with high deductibles will pay a lower rate for self-pay than paying on their deductible. Counseling Greensboro offers services at a rate of $140 per session. Please ask your counselor about self pay and cash rates. Sessions with parents are approximately 1 hour. Sessions with children are approximately 50 minutes.
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Credit Card & Cash Payment
Major credit cards are accepted and can be set up on an automatic draft.
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We also accept cash payments.
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Insurance
We accept Blue Cross Blue Shield, Aetna, CIGNA, Healthy Blue of North Carolina, and United Healthcare.​
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Payment is expected at time of service.
We ask for a 24 hour notice in advance if you are unable to make your appointment.
A no show fee of $50 will be charged to clients who do not contact the counselor within 24 hours.
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​- Please know that we can work together to make counseling fit into your budget -
Book a Session
To book a session with one of our experienced counselors, call or email one of the contacts below to find availability that works for you!
Robin Smelzer
Kristin Guthrie Stuart
(336) 542-5754
Please call during normal business hours if possible.
After school, evening, and Saturday appointments are available.
